The basic function of the Optician is to attract and retain patients by delivering an exceptional patient experience and promote outstanding doctor satisfaction.
MAJOR DUTIES & RESPONSIBILITIES:
Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills.
Develop professional business relationships with other associates and Doctors.
Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following:
Utilize optical prescriptions in conjunction with the patient's visual requirements.
Recommend specific lenses, and lens coatings to suit patient needs.
Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
Perform appropriate optical related measurements.
Provide appropriate guidance to patients regarding Managed Vision Care.
Assist the store with being effectively merchandised according to the plan or other Company standards.
Other duties as assigned by Store Manager
KNOWLEDGE & SKILLS
Ability to sell through the use of sales skills and accountability for sales results.
Experience and proven results with a retail or customer service establishment.
Ability to present and implement decisive and creative solutions to opportunities to grow the business.
Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
Foster positive and results-oriented associate and doctor relationships.
Attention to detail and follow-up.
Ability to manage priorities through adaptability and flexibility.
Willingness to take calculated risks.
Experience with personal computers preferred.
State license or certification by a nationally-recognized optician association
